Exchange or return within 7 days of delivery

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Pay by Klarna, iDeal, Bancontact, Apple Pay, Google Pay, Visa, Mastercard, American Express, Diners Club, Discover, Maestro, UnionPay Shop Pay & More

Horizontal Ticker Icon

Free Express Shipping On Orders Over £150 — Delivered Worldwide From EU Warehouses

Horizontal Ticker Icon

SSL Encrypted Checkout — Fast, Secure & Backed By Trusted Payment Gateways

Horizontal Ticker Icon

Exchange or return within 7 days of delivery

Horizontal Ticker Icon

Pay by Klarna, iDeal, Bancontact, Apple Pay, Google Pay, Visa, Mastercard, American Express, Diners Club, Discover, Maestro, UnionPay Shop Pay & More

Horizontal Ticker Icon

Free Express Shipping On Orders Over £150 — Delivered Worldwide From EU Warehouses

Horizontal Ticker Icon

SSL Encrypted Checkout — Fast, Secure & Backed By Trusted Payment Gateways

Horizontal Ticker Icon

Exchange or return within 7 days of delivery

Horizontal Ticker Icon

Pay by Klarna, iDeal, Bancontact, Apple Pay, Google Pay, Visa, Mastercard, American Express, Diners Club, Discover, Maestro, UnionPay Shop Pay & More

Horizontal Ticker Icon

Free Express Shipping On Orders Over £150 — Delivered Worldwide From EU Warehouses

Horizontal Ticker Icon

SSL Encrypted Checkout — Fast, Secure & Backed By Trusted Payment Gateways

Horizontal Ticker Icon

Exchange or return within 7 days of delivery

Horizontal Ticker Icon

Pay by Klarna, iDeal, Bancontact, Apple Pay, Google Pay, Visa, Mastercard, American Express, Diners Club, Discover, Maestro, UnionPay Shop Pay & More

Horizontal Ticker Icon

Free Express Shipping On Orders Over £150 — Delivered Worldwide From EU Warehouses

Horizontal Ticker Icon

SSL Encrypted Checkout — Fast, Secure & Backed By Trusted Payment Gateways

Horizontal Ticker Icon

Exchange or return within 7 days of delivery

Horizontal Ticker Icon

Pay by Klarna, iDeal, Bancontact, Apple Pay, Google Pay, Visa, Mastercard, American Express, Diners Club, Discover, Maestro, UnionPay Shop Pay & More

Horizontal Ticker Icon

Free Express Shipping On Orders Over £150 — Delivered Worldwide From EU Warehouses

Horizontal Ticker Icon

SSL Encrypted Checkout — Fast, Secure & Backed By Trusted Payment Gateways

Horizontal Ticker Icon

Exchange or return within 7 days of delivery

Horizontal Ticker Icon

Pay by Klarna, iDeal, Bancontact, Apple Pay, Google Pay, Visa, Mastercard, American Express, Diners Club, Discover, Maestro, UnionPay Shop Pay & More

Horizontal Ticker Icon

Free Express Shipping On Orders Over £150 — Delivered Worldwide From EU Warehouses

Horizontal Ticker Icon

SSL Encrypted Checkout — Fast, Secure & Backed By Trusted Payment Gateways

Horizontal Ticker Icon

Exchange or return within 7 days of delivery

Horizontal Ticker Icon

Pay by Klarna, iDeal, Bancontact, Apple Pay, Google Pay, Visa, Mastercard, American Express, Diners Club, Discover, Maestro, UnionPay Shop Pay & More

Horizontal Ticker Icon

Free Express Shipping On Orders Over £150 — Delivered Worldwide From EU Warehouses

Horizontal Ticker Icon

SSL Encrypted Checkout — Fast, Secure & Backed By Trusted Payment Gateways

Horizontal Ticker Icon

Exchange or return within 7 days of delivery

Horizontal Ticker Icon

Pay by Klarna, iDeal, Bancontact, Apple Pay, Google Pay, Visa, Mastercard, American Express, Diners Club, Discover, Maestro, UnionPay Shop Pay & More

Horizontal Ticker Icon

Free Express Shipping On Orders Over £150 — Delivered Worldwide From EU Warehouses

Horizontal Ticker Icon

SSL Encrypted Checkout — Fast, Secure & Backed By Trusted Payment Gateways

Horizontal Ticker Icon

Exchange or return within 7 days of delivery

Horizontal Ticker Icon

Pay by Klarna, iDeal, Bancontact, Apple Pay, Google Pay, Visa, Mastercard, American Express, Diners Club, Discover, Maestro, UnionPay Shop Pay & More

Horizontal Ticker Icon

Free Express Shipping On Orders Over £150 — Delivered Worldwide From EU Warehouses

Horizontal Ticker Icon

SSL Encrypted Checkout — Fast, Secure & Backed By Trusted Payment Gateways

Horizontal Ticker Icon

Exchange or return within 7 days of delivery

Horizontal Ticker Icon

Pay by Klarna, iDeal, Bancontact, Apple Pay, Google Pay, Visa, Mastercard, American Express, Diners Club, Discover, Maestro, UnionPay Shop Pay & More

Horizontal Ticker Icon

Free Express Shipping On Orders Over £150 — Delivered Worldwide From EU Warehouses

Horizontal Ticker Icon

SSL Encrypted Checkout — Fast, Secure & Backed By Trusted Payment Gateways

Horizontal Ticker Icon
The Valmont Atelier

FAQ - Frequently Asked Questions

Frequently Asked Questions

1. How can I track my order?

Once your order has been processed and shipped, you will receive a tracking number via email. You can track your shipment using 17TRACK.

2. How long does order processing take?

Orders are usually processed within 2–3 business days. Please note that we operate from Monday to Saturday.

3. What are the estimated delivery times?

Delivery times vary depending on your location. On average, shipping takes 7 business days, but international deliveries may take longer due to customs.

4. Do you accept returns?

Yes, you may request a return within 7 days of delivery under the following conditions:

  • The item must be unused and in original packaging.
  • The return must be due to our error (wrong item, size, or color).

Returns must be requested by email at thevalmontatelier@gmail.com. Approved refunds will be processed within 15 days.

5. What payment methods do you accept?

All payments are processed through secure platforms with encryption technology. We accept major credit cards and trusted payment gateways.

6. How can I contact customer support?

If you have any questions or need assistance, please contact us at:

  • Fast Delivery

    Express Shipping with tracking worldwide, regardless of value.

  • Hassle-free exchanges

    We will exchange your order in accordance with our policies.

  • Make your purchase via

    Pay by Klarna, iDeal, Bancontact, Apple Pay, Google Pay, Visa, Mastercard, American Express, Diners Club, Discover, Maestro, UnionPay, Shop Pay & More

  • Safe environment

    Your data 100% secure, from the beginning to the end of your purchase.